| Issue ID | 1091053 |
| Internal NHTSA # | 10616009 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2007 |
| File date | 21/07/14 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | We had just returned from a trip, and picked up our sienna minivan at the parking lot. I opened the left side sliding door, put some luggage in the back seat, and then closed the door. The door slide closed but did not latch. I cycled the door again, and it still did not latch. I tried the right door and the same thing happened. We had to drive home with the warning beeping in our ears (this comes on if the car is in gear and the doors are not latched). The next morning we took the vehicle to our toyota dealer, and they said this is a very common problem, but our car was out of warranty, so they want $3700 to fix the doors. To us, this is a serious safety matter that the dealership admits is due to faulty parts -- they say they have seen a lot of this problem on siennas. A child could fall out in traffic, or a piece of luggage could become a hazard to other drivers. I would like to see toyota be compelled to cover this repair regardless of mileage -- they said the normal 36,000 mile warranty was extended to 120,000 miles for this problem, which they acknowledge as a defect, but that does not help the many toyota owners who keep their cars longer. Your assistance is most appreciated. |
| Vehicle Mileage at Failure | 165000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOPSHAM, ME |
| VIN pattern | 5TDBA22C45SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |