| Issue ID | 770481 |
| Internal NHTSA # | 10314467 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2007 |
| File date | 15/01/10 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | I have a 2007 toyota sienna with about 37,000 miles on it. We are the original owners of this van. I had the front brakes replaced last january 2009 at toyota and when i took it in for routine service in january 2010 i was told that i needed front brakes by toyota again. I talked to the toyota manager and he stated that it is typical for toyota siennas to need front brakes every 10-15 thousand miles. I've owned four different sized cars and trucks all different sizes and never had to change brakes this often. I took the van to another dealer to see if i needed new brakes and they showed me the pads and the left brake pad (driver side) is worn to needing a new pad while the right brake pad (passenger) still has about 10,000 miles on it. I'm having a hard time understanding why i need to replace front brakes every 10-15,000 miles when i bought this vehicle new. Had i known that i was going to have to replace front brakes every year i wouldn't have purchased this van. I'm concerned that this is a safety issue and also don't understand why the left side brake would wear so much more than the right side. If this is normal and acceptable toyota owes it to sienna buyers to let them know prior to purchasing. |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS, NV |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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