| Issue ID | 876864 |
| Internal NHTSA # | 10420775 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2007 |
| File date | 19/08/11 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | I own a 2007 toyota sienna mini-van. The liftgate is opened by depressing a rubber covered button. The rubber has melted to a point that it is molten. Each time you touch the latch your fingers are turned black and it is extremely difficult to remove. I live in texas and we are experiencing very high temperatures. I have read many online accounts of other people having this problem and i think toyota should recall the affected vehicles. The area manager for toyota told me that the problem is occurring on other toyota models but there have been no recalls. This to me is a serious defect that the local dealership quoted me a cost of $350 to repair and replace with the same latch cover. Why would i pay that much when i know it will self destruct next summer. |
| Vehicle Mileage at Failure | 27500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | 5TDZK22C17SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |