| Issue ID | 838165 |
| Internal NHTSA # | 10375559 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2007 |
| File date | 13/12/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Premature failure of struts for automatic back hatch of 07 toyota sienna minivan prevents rear hatch from opening fully, causing users to hit head on hatch when trying to access rear of van. Vehicle had approx. 60k miles and less than 4 years old. Repairs to replace struts cost $300; no guarantee they will not prematurely fail/wear out. |
| Vehicle Mileage at Failure | 60721 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PITTSBURGH, PA |
| VIN pattern | 5TDBK22C47SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |