| Issue ID | 720731 |
| Internal NHTSA # | 10265989 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 15/04/09 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Since purchasing our 2006 toyota sienna xle we have experienced problems with the power sliding doors - a grinding and/or rattling sound as well as jerky operation (as opposed to opening and closing smoothly). The dealership greased the cables and track which seemed to eliminate the sounds. Last week the door stopped opening all the way - it would open about a quarter of the way and then automatically close on its own. This problem occurred whether the door was operated with the key fob remote or the interior button. I checked the track and there were no obstructions. We took the car to the dealership where it was purchased and although they could replicate the problem only once (naturally) they replaced the power door motor and clutch assembly under warranty (we are within the warranty period). Important to note is that the reason they replaced the motor and clutch assembly is because we had brought the vehicle in complaining of the door operating poorly in the past. Had we not had problems previously and brought them to the attention of the dealership i suspect they would have claimed there were no problems with the operation of the door. Therefore, i strongly recommend that anyone having issues with their power sliding doors report their problems to the dealership and document their problems/complaints with the dealership. |
| Vehicle Mileage at Failure | 30494 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVER SPRING, MD |
| VIN pattern | 5TDZA22C36SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |