| Issue ID | 810518 |
| Internal NHTSA # | 10350483 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 30/07/10 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND A |
| Product type code | VEHICLE |
| Description of the problem | The rear lift gate gas support struts, that have been previously recalled for rear power lift gates, are failing now on non-powered rear lift gates on toyota siennas. The rear lift gate on the toyota sienna started to fail to stay in the up/open position about 3 months ago. Now the gas support struts have completely failed and the rear lift gate will not stay open leading to potential injury to anyone underneath the lift gate on the toyota sienna. The failure occurs now all of the time and the gate on the toyota sienna will not stay open. The same lift gate support was already recalled for vehicles that have power lift gates, but it is now happening on manual lift gates. The sienna was taken to a local toyota dealer who refused to repair the support strut. Toyota previously conducted a special service campaign (recall) 80c for powered rear lift gates in 2008. The part number for the previous recall is the same part failure with non-powered rear lift gates. |
| Vehicle Mileage at Failure | 56074 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCRANTON, PA |
| VIN pattern | 5TDZA23C56SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |