| Issue ID | 883631 |
| Internal NHTSA # | 10427056 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 23/09/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Upon returning home from picking up my child at school, i was unable to close the left sliding door to the van. I tried with all of the buttons (van, door frame, remote - i even disabled the automatic door and tried manually), but nothing worked. It would close about 2/3 of the way and that was it. I contacted toyota usa and at first, the man with whom i spoke inferred that this was not a problem he had heard about. After some time, he admitted that this has been an issue in the past. At my local dealership, the technician stated that the plastic piece that goes on the cable is known to break, which is what happened to my van. These plastic pieces fell into the motor, which made it malfunction. In order for the automatic door to shut again, i would have to replace the entire motor and cable according to the technician. The estimate given was approx. $2300. This is not an unknown problem to toyota; the design team recognized this issue and made improvements to later models yet there has not been a recall issued. Had i been out with one or both of my children, we would have been stranded, unable to close the door - automatically or manually. The door would not shut. I would like to see this issue investigated and for toyota to take ownership of the problem. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM BEACH GARDENS, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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