| Issue ID | 786294 |
| Internal NHTSA # | 10327235 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 22/04/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | We have a 2006 toyota sienna that we have had for 3 years. Yesterday the passenger side automatic door jammed. I had to manually close it as far as i could. I had to drive around with it partially open. When i got home i got down under it and noticed that a piece of plastic casing that surrounds the cable(that shuts the door) was cracked open, it had split off of the cable and was wrapping all around the wheels that slide in the channel that shuts the door. There was also a larger piece of plastic that had broken off somewhere up inside the door. Now the automatic door won't work at all, nor will it open or shut manually without a lot of force. I called the dealership and found out that there was not a recall on this which is surprising us because of all of the complaints online about this problem. The dealer informed me that it would cost $1200-1500 to fix the problem because the cable is combined with the motor. Obviously the design is inferior and they have used cheap plastic parts in the manufacturing. I also think toyota is price gouging because their design is combined into a "one unit" price to fix this problem. Now we are going to be forced to cut the cable that runs the automatic door, just to be able to operate the door manually. Who can afford to put out that kind of money for a door motor? My vehicle only has 68,000 miles on it. Please help us. Help the little guy. Toyota has already given out extended warranty/recalls on this vehicle for the two front doors - popping. And the rear hatch struts. I think this problem should be added to this list. Toyota needs to be held responsible for this poor workmanship. Thank you for your consideration. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLINTON, UT |
| VIN pattern | 5TDZA23C06SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |