| Issue ID | 1318715 |
| Internal NHTSA # | 10907228 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 16/09/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2011 @38000 miles car was diagnostic at dealer with leak power steering rack pinnon assembly, cost roughly $1400 to repair 2016 @65000 miles car was diagnostic at dealer with the same problem for the same part again, dealer want another $1400 for repairing. Called toyota, customer service was nice and gave me a case number but found no solutions in toyota's database and want me to contact dealer for financial discount for repair. Searched google and found many similar complaint regarding to steering issues and wonder can this be a design faults or a oem component quality for a safety concern - was warned that "lose of steering capability can cause a accident." also repeat charging customers for the same expensive assembly of 27000 miles interval should proof the case - it is either a quality or design related problem |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAMMAMISH, WA |
| VIN pattern | 5TDZA23C26SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |