| Issue ID | 843743 |
| Internal NHTSA # | 10381613 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 27/12/10 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | My 2006 sienna xle has less than 55, 000 miles. Just before the new year, the airbag light started flashing continuously. We got the car in on dec. 30 and were told the flashing light was due to a faulty wiring harness in the front passenger seat, which is covered under the regular (and my extended) warranty, but that the parts were not available at the time so i would have to bring the car back. I specially asked if the vehicle was safe to drive and was told my the initial service rep that it was. The service rep failed to follow up with making an appointment as promised, so i called one week later to find out that the parts were going to take in excess of 4 weeks to arrive! I was highly suspicious that the airbag was in working order, so it was no surprise that when i threatened to sue toyota if the airbag failed or malfunctioned in any way in an accident or otherwise, that i was then told my car was unsafe to drive and the dealer would provide a rental at their cost. An order was placed on january 6th for the part which was scheduled to come in 6 weeks later, feb. 9th. After waiting six weeks, i found out yesterday my order was "accidentally" canceled and that the manufacturer can't keep up production, so presumably, i'm starting my wait time again. I have lodged a complaint with toyota hdqt and have a case id with them. There are hundreds of similar complaints here and on the internet but no recall or notice from toyota about the fact that folks are driving around with flashing air bag lights that mean your airbag may not deploy in an accident and is deactivated because of the faulty wiring harness system. My dealer had 6 complaints alone, six weeks ago. This is outrageous!!! I am calling nhtsa as soon as i finish this complaint. |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIENNA, VA |
| VIN pattern | 5TDBA22C16SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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