| Issue ID | 835072 |
| Internal NHTSA # | 10372544 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 01/01/08 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I purchased a new 2006 toyota sienna. In the first 33,000 miles i had three incidents where the airbag lights comes on. Each time i took to dealership to inspect, they claim to reset the airbags and it wasn't a problem. They said it was just a loose connection and something may have rolled under the drivers seat and may have hit a processing unit for the airbags causing the light to come on. With this explanation i thought it was a simple problem to fix and they never informed me that it would affect airbag deployment. So in each incident i delayed going to the dealership by thousands of miles, and only until my vehicle require other services would i request that they also check my airbag lights/system. Now at 86,000 miles and out of warranty my airbag lights have been on for 10,000 miles. My vehicle requires its 90,000 mile maintenance and so i ask them to check the airbag lights again. They return, informing me that i need new airbags and a wire harness assembly which is to cost $4000 to repair. I have complained about it to erica bryan at toyotas? Customer center (case#1012230983) who informed me that their regional office has offered to pay for half of the airbag replacement. I find this unacceptable. Had i been informed correctly of the serious effect of my airbag lights going off and the possibility of it malfunctioning or not deploying i certainly would of escalated my actions with toyota early on when it was still under warranty. Possibly even evoking the maryland state lemon law. I do not have the money ($2000, 50% of cost)to replace the airbag units at this time, so i am now forced to drive my vehicle without working airbags. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVER SPRING, MD |
| VIN pattern | 5TDBA22C46SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |