| Issue ID | 780607 |
| Internal NHTSA # | 10322720 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 19/03/10 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | We have a 2006 toyota sienna. On march 19, 2010 the srs airbag light came on and began to flash. We immediately called the dealership (fred anderson toyota in raleigh, nc) and scheduled an appointment. On march 27th we were told that there is an open circuit with our passenger side airbag. The airbag sensors are not communicating with the computer. We were told that in order to fix the problem they would need to replace the airbag. Our car is 3 years old. We have 77,000 miles on it. It is our main vehicle for work, school, transporting our two children. Because of mileage we are over our warranty and they refuse to cover the cost of replacing the airbag. We have been researching this problem online and have found several other people who have had this same problem with their toyota sienna. They got their airbags replaced only to have the problem occur again and again. We were also told that because the light is on, there is a chance that none of our airbags will deploy if we are in an accident. This is a very frustrating situation. Toyota is once again having problems with sensors on their safety features on their cars. This is not an isolated incident. We are very concerned about the safety of our children when they ride in this car. We asked to speak to the service manager and were told today (march 29) that there was nothing they could do for us. We will have to pay $411 for the airbag and parts and then $340 for the labor or choose to risk our safety and the safety of our children if we are in an accident. When we asked how this happens on a car that we have only owned for three years (bought at the beginning of december 2006 brand new off the lot), we were told that there is "no rhyme or reason" for this defect. Toyota can't even explain how an airbag goes bad in three years. This is very concerning. *cn |
| Vehicle Mileage at Failure | 77321 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | 5TDZA22C86SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
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| Dealer's ZIP code |