| Issue ID | 1126192 |
| Internal NHTSA # | 10651086 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2006 |
| File date | 15/07/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Airbag warning light has been on since approximately mid july 2014. I received a warranty enhancement notice from toyota (regarding a side airbag connector may have been improperly manufactured in 2006 sienna) which requested that i contact a toyota dealership to determine if this condition is covered by the warranty enhancement "at no charge to you" particularly if the airbag light is on. When i called two different dealerships to check the vehicle, both dealerships told me i had to pay over $100 for the testing. The second dealership said they would cover the fee for the testing only and if the problem was the one listed on the warranty-but i would not know that until after the testing was done-so they would charge me for the screening after the testing ruled out a side airbag connector issue-over $100. I called the toyota number listed on the warranty several times and spoke with toyota representatives but they ultimately stated my issue was with the dealership-not toyota. They refused to put me through to a supervisor only "colleagues". I do not think i should pay anything to be screened for this issue and when i reread the warranty that is what it clearly indicates-" no charge". |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH KINGSTOWN, RI, RI |
| VIN pattern | 5TDZA23C36SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |