| Issue ID | 1192270 |
| Internal NHTSA # | 10725769 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 02/06/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | In the past month, i have had major issues with three of the doors on my 2005 toyota sienna xle. The tab welds on the front driver's door have snapped, the cable on the passenger side sliding door snapped and the driver's side sliding door only works manually. When i called toyota customer care, i was told that the sliding doors would be covered under an extended manufacturers warranty and that the front door, had an extended customer care program because of a known issue with the welds. Obviously this was a big relief for me because of the cost of repairing the doors ($ 4,000+). When i was transferred from the call taker to toyota itself, i was then told none of the doors are covered. I was told the doors were covered under an extended customer car warranty because it is a known problem. The extended warranty for the doors has expired so toyota won't cover them. As of now the passenger side slider will not open because the snapped cable jammed the door shut. The driver's door makes two loud "clunks" when open and closed and it is just a matter of time before that door becomes inoperable. I would think that not being able to exit one of the doors would be considered a safety risk and it is obvious toyota knows of this problem because they already had the extended warranty. |
| Vehicle Mileage at Failure | 930000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILFORD, NN |
| VIN pattern | 5TDBA22C85SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |