| Issue ID | 869133 |
| Internal NHTSA # | 10412419 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 14/07/11 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2005 toyota sienna. The contact stated that when opening the lift gate, the support strut failed and the door slammed shut. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. The vehicle was not repaired. The failure and current mileage was 50,000. The passenger side lift gate strut lost all pressurization and the left side strut did not prevent the lift gate for falling. I replaced both struts. Toyota had a recall for these struts but my vehicle was not included. I recommend that the struts should be redesigned to prevent sudden loss of pressurization and possible injury. The new design should provide for a slower drop of the lift gate when pressurization is lost in one strut. Thank you! Updated 10/11/2011 *ln |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WEST CHESTER , OH |
| VIN pattern | 5TDZA23C65SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 20/12/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PERFORMANCE TOYOTA |
| Dealer's telephone number | |
| Dealer's city | FAIRFIELD |
| Dealer's state code | OH |
| Dealer's ZIP code | 45014 |