| Issue ID | 762948 |
| Internal NHTSA # | 10307140 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 01/11/09 |
| Component | STRUCTURE:FRAME AND MEMBERS |
| Product type code | VEHICLE |
| Description of the problem | The drivers side door makes a crackling/scraping noise as if a hinge or metal component is broken. We had received a recall notice from toyota to come in to have the problem repaired, if the problem existed. It did not exist when letter was received - letter said file this recall info if the problem did not exist. So we filed it. Then later the problem occurred and when we took the van in for repair the dealership said tough luck, they would not do anything to fix it. Because the vehicle was out of their warranty period - we then discussed the issue with the local dealership again and they said they would pay half the cost to repair it (about 1500 dollars if we would pay the other half, about 1500 dollars) since the recall notice did not say anything about the warranty issue, i think they should honor their recall notice. Since it seemed like it could be a safety issue, ie., would door not close properly or fly open when we were on the road, we attempted a fix with a local welder, and the weld did not work. I think they should honor their recall notice and repair the door at toyota's expense. *tw |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATASCADRO, CA |
| VIN pattern | 5TDBA23C05SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |