| Issue ID | 972197 |
| Internal NHTSA # | 10504657 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 29/10/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Three of the four doors of our toyota sienna have broken. When the cable that operates the rear sliding passenger door snapped, it became entangled in the door mechanism. When we tried to shut the door manually, the glass from the door shattered on the children sitting in the rear seat. Previously, the driver's door hinges snapped. We discovered this problem when three of four hinges had snapped. The door was at risk of falling off entirely. We have brought this to toyota's attention (now a small claims matter). Toyota has refused to acknowledge or remedy the situation and has not issued a safety recall (it has offered repairs in some cases (ours was not covered because of mileage)as a limited extended warranty). |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILTON, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |