| Issue ID | 788395 |
| Internal NHTSA # | 10328964 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 16/04/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have a 2005 toyota sienna with 55k miles. I bought new and have had all service completed at the toyota dealer. At apx 50k miles the sliding door cable on the driver's side power passenger door started to fray and make a crackling noise as it opens and closes. After doing my internet research and reading many horror stories about the door not opening, falling off its tracks and potentially trapping children inside in the event of an accident i took the van to the dealer on 4/16/2010 for repair and its 55k service. The dealer declared that this was not covered under any warranty or recall notice and that the estimate to repair was $2028. There are two sliding doors so this would cost over $4000 to repair once the second one goes out. This is obviously a design flaw in that such a high use item on the vehicle has worn out after only 55,000 miles. If this was designed as something that was expected to wear out, like tires, brakes and oil, why is it so difficult and expensive to repair. Please research and advise. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | 5TDZA22C15SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |