| Issue ID | 1379816 |
| Internal NHTSA # | 10991146 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 09/08/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Drivers side door internal metal is pulling away from itself where the door check is. This also causes the metal to cut into the door check. Creating an audible clicking noise but also creating a safety issue. I have been told that there is a chance that the door itself could fall off. Toyota implemented years ago a customer program to help for the first 10 years or 100,000 mile warranty by extending the warranty. However this does not cover vehicles that had an issue after the warranty expired or if they buy the car used. Due to this i am required to have the whole door replaced and also painting that whole side of the car which will be a total of $2,114. 64. I called toyota headquarters and they said there is nothing they can do since no recall was issued and only the customer program was setup to help correct this safety issue. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRANKLIN, TN |
| VIN pattern | 5TDZA22CX5SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |