| Issue ID | 1292582 |
| Internal NHTSA # | 10875945 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 22/06/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The sliding doors continue to malfunction where you can't open and get out of the vehicle, causing the potential for people (e. G. Kids, disabled folks, older people) to be unable to get out. This has happened multiple times now on the passenger side where the automatic door will not open and the manual override does not work. Once due to an actuator, several times caused by a crappy cable mechanism, and now a forth time due to who knows what. The dealer this time told us it would cost $275 to take the door apart before he could diagnose the problem. We have already spent $3,000 for the past times the door would not open. My disabled sister got stuck in the damn car and had to be moved out the other side which was extremely difficult. What if there is an accident and a person can't get out? I see hundreds of the same complaint on websites, and looking at only three add up over 1000 complaints, all on the same door issue. Multiple times we were traveling with small children and the passenger sliding door would not totally close. What were we to do? Once the cable assembly snapped and we could not close it. Toyota has to be aware of this issue and should be made to replace the door with a different design or just with a manual one that people can open and close. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLCHESTER, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |