| Issue ID | 1007346 |
| Internal NHTSA # | 10538116 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 02/06/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Auto was purchased new from toyota dealer in march of 2005. Received an extended warranty enhancement notice for front door check mounting panel from toyota in 2007. The warranty was for 5 years or 100,000 miles. In june of 2011, my driver door began making the popping sound described in the information i received from toyota. I took the car into a toyota deal and was told the extended warranty had expires and i would need to pay for any repair. This was a manufacturing defect identified by toyota yet the refuse to cover the repair,$2,000. August 2013 took the sienna into the dealer because of a clunking noise when window was being lowered. I paid for the "repair" but still have a malfunctioning window. I was informed, after discovering the window still wouldn't work, that the door weld would have to be fixed for the window to function properly. I am concerned because now i have a nonfunctioning window and a door that has a manufacturing defect that toyota refused to acknowledge as a long term safety issue. Interestingly enough, if you were lucky enough to have the door weld fail prior to toyota issuing the "extension" they would have reimbursed the owner for repair. Or, if you experienced the failure during the 5 year period, it would also have it fixed by toyota. This should be a mandatory recall based on it being a safety issue. |
| Vehicle Mileage at Failure | 57985 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOON, PA |
| VIN pattern | 5TDZA22C05SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |