| Issue ID | 1000569 |
| Internal NHTSA # | 10533504 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 04/08/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Several months ago, the panel spot welds on the front door (driver's side) door check mounting panel became detached causing a "popping" noise when opening and closing the door. Today, i heard a "clunk" noise when i opened the door and the "popping" noise stopped. However, now i am not able to open the window more than 1/2 way nor open the door properly which has me rather concerned for my safety. If the window is open at all, i cannot open the door wide enough to get out even though i am not overweight nor am i a large man. If i close the window first, i can open the door 3/4 of the way before it stops. Toyota is fully aware of this door check problem. I received a notice from them a number of years ago indicating that, because this problem is quite common, they are offering an "enhanced warranty" for 5 years from when the vehicle was first put into service or 100,000 miles, which ever comes first, to fix the door. I bought the vehicle new in 2005 so the enhanced warranty expired in 2010. When i first heard the popping noise, i brought the vehicle back to the dealer who informed me that i would have to pay for the repair since the enhanced warranty period had expired. The cost, $2300 dollars. When i asked, "why so much?" their body shop gave me a long list of parts and work that needed to be done to "repair" the problem it included removing the headlights, bumper, quarter panel and rear door among other things. The reason they could not just replace the door was that toyota redesigned the entire door and had to retrofit the newly engineered door to my vehicle. So unless i pay $2300 to repair what is, essentially, an engineering design flaw on toyota's part, i am left with an unsafe situation if i need to quickly get out of the vehicle and cannot close the window first as would happen in case of an electrical system failure for example. |
| Vehicle Mileage at Failure | 80120 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCARBOROUGH, ME |
| VIN pattern | 5TDZA23C85SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |