| Issue ID | 640108 |
| Internal NHTSA # | 10199516 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 14/08/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | The liftgate on my toyota sienna minivan 2005 has failed. The back door closed down after it lifts to the most open position. This is a constant failure. The dealership wanted me to pay for entire repair. I called toyota consumer affairs and after that the dealership was willing to split the over $600. 00 repair with me. I have rejected that offer, am filing this complaint and am going to go back to toyota consumer affairs to see if i can get a better resolution. My main concern is that minivan's are typically vehicles that parents with children have. Do we have to wait until a child is crushed to recall this? |
| Vehicle Mileage at Failure | 51300 |
| Number of Occurences | 15 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAXHAW, NC |
| VIN pattern | 5TDZA22C35SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 27/12/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOWN AND COUNTRY TOYOTA |
| Dealer's telephone number | 704-552-7600 |
| Dealer's city | CHARLOTTE |
| Dealer's state code | NC |
| Dealer's ZIP code | 28273 |