| Issue ID | 924059 |
| Internal NHTSA # | 10461247 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 01/06/07 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The car's power sliding door sometimes cannot be closed. After pressing on the remote control to close the door, it moves the door to the close position. However, the door opens itself right after it gets to the close position. I brought the car to a dealership in california (elmore toyota) back in 2007 shortly after the warranty went out, but they said that it would cost me several hundred dollars to fix the problem. In may 2012, i received a letter from toyota indicating that they will extend the warranty to cover the cable and the latch that causes the issue. Therefore, i brought the car to elmore toyota only to learn that the reason the door would close is caused by the rear slider hinge that was sagging due to the door weight and causing the problem. So the warranty would not cover the fix. In my opinion, the warranty extension should cover all assembly components causing the very problem with the door, not just the cable or the latch. The purpose of the extension should be to fix the door closing problem for customers no matter what component of the assembly is causing it. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FOUNTAIN VALLEY, CA |
| VIN pattern | 5TDZA23C65SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |