| Issue ID | 875108 |
| Internal NHTSA # | 10418552 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 10/08/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | I have a 2005 toyota sienna xle awd limited. The power sliding doors have motors in them that open and close the doors, via small steel cables. The steel cables attached to the motors/doors are the same steel cable type used in the toyota spare tire recall. These steel cables are trash. If/when they break, toyota is charging $1,600 to $1,800 per door to fix the problem, even if the motor attached to the steel cables is fine. I've been told that on newer model sienna vans you can just purchase the steel cables and not the whole motor. A google /yahoo search turns up hundreds if not thousands of complaints regarding these automatic sliding door issues and the extreme cost to repair them. Additionally, i have been told by my toyota dealership that if the steel cable breaks, i can not open or close the door manually. This is a safety hazard! I have 2 children, if the door(s) won't open manually, how do i get my kids out if i have an accident? Toyota needs to be held accountable for this problem. A recall needs to be conducted and toyota needs to foot the bill for these fixes. I called toyota usa and reported the issue. Toyota basically could give a rat's butt about it. It's not a safety issue on a large enough scale. I am at a loss for words at just how angry i am at toyota. $3,200 to fix about 12 foot of cable that is no bigger in diameter than an cell phone charger's wire. We need help and representation! |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLESTON, WV |
| VIN pattern | 5TDBA22C95SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |