| Issue ID | 840168 |
| Internal NHTSA # | 10378254 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 06/01/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Power slide door pulley cable assembly failed on the driver side of a 2005 toyota sienna xle with 84,000 miles. The cable snapped and renders the door useless. Pauly toyota dealer (crystal lake, il) did not even come within 20 feet of the van and quoted me $1600 to repair. The cable of the passenger side of the car has shows that the protective cable coating is crumbling and the cable is rusting making it a matter of time before passenger side door cable snaps as well. This is a very poor design that the cable is constantly exposed to the elements and prone to rusting and snapping (there are a lot of posts on the internet of 2004 sienna owners with the same problem). The failed part is the cable, but you are required to purchase the entire motor assembly to repair - it is a poor design to begin with, especially for owners that live in cold weather climates where the vehicle is exposed to freezing/thawing, road salt, etc. |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CRYSTAL LAKE, IL |
| VIN pattern | 5TDZA22C05SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |