| Issue ID | 759381 |
| Internal NHTSA # | 10304054 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 27/08/09 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The automatic passenger side van door would not open and was indefinitely locked and would not open. It had happened before but somehow came open by itself. I brought it to toyota dealership and the mechanic said the latch assembly came "loose" but was not "broken." this would have been a costly fix and would not cover it by warranty that we had purchased since it wasn't "broken." i went straight into the dealership to cancel the rest of my warranty as this wasn't the only time it had suddenly locked on me. The other door also still does it sporadically and somehow comes open. The mechanic told me that if it happened again, he would "break" it himself so that i could get the warranty but he said that it would probably never happen again. It broke the following week or "came loose" again. Warranty was no problem this time because the salesmen inside called the garage. I have read about other complaints from these siennas online about the door not opening and locking up. Our other door which is not automatic, still locks up sporadically. This is a costly fix $800 if one does not have insurance. I would suggest looking into this as well. They seem to try to cover things up. |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGDALE, ME |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |