| Issue ID | 735258 |
| Internal NHTSA # | 10280673 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 04/08/09 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | 2005 toyota sienna awd mini van- purchased used from a reputable small town car dealer- not an exclusive toyota dealer- after 1 month of ownership driver side slider would not open. Took back to place where purchased and they took the door apart, cleaned it, and got it working again- 5 months later: door not opening again- took to toyota dealer this time as limited warranty expired with original dealer- told it will cost $700 plus to fix . I was surprised at the cost, over $500 for the part alone. I asked if the door could be over-ridden and operated manually only, and was told no. I expressed my concern of my child's safety if ever in accident and needed to get out this door. The door cannot be opened at all if this part is broken. I was given toyota customer service number to call and express my concerns. I spoke to a toyota rep who informed me there was nothing they could do for me because of the age and miles on my vehicle. Toyota obviously is not concerned with the safety of their vehicles or their consumers. I will not buy a toyota again. |
| Vehicle Mileage at Failure | 83563 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NICHOLS, NY |
| VIN pattern | 5TDBA22C25SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |