| Issue ID | 705297 |
| Internal NHTSA # | 10252542 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 20/11/08 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Passenger power sliding door cable jacketing has come off and cable is fraying badly (unwrapping) and making much noise and making difficult for door to open/close. I am concerned this weakened cable may snap and hit someone (esp my children) who uses the door for entry/exit as it is under high tension. Driver side door cable jacketing is also beginning to come off and i am concerned it will end up doing the same thing. The van was purchased in march 2005 and since i am past three years, the toyota dealer i originally took it to said it was not covered by any warranty (including my 7 year/100k mile extended warranty) and it would cost over $1700/door to fix. The car is not even 4 years old and the basic safety of the door open/close is already compromised! I was also told today by another dealer that toyota issued a "technical bulletin" about the hinges/mechanism on 2004 versions (and the 2005 - at least through my production date) since they had a number of (questions?) about this issue - and it identified specifically how to fix it. To me if this is occurring enough to have a technical bulletin, then toyota knows they have a problem. But since they do not consider this safety oriented they never recalled it. If this cable snaps i do not see how it could not be a safety issue. In summary it is happening on both doors (though faster on the more used passenger side) and toyota seems to be aware of a number of issues in this area. The frayed cable also tends to scratch up the cable travel area for the rubber sealing and the paint. |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CUMMING, GA |
| VIN pattern | 5TDZA22CX5SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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