| Issue ID | 838043 |
| Internal NHTSA # | 10375464 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2005 |
| File date | 04/11/10 |
| Component | AIR BAGS:FRONTAL |
| Product type code | VEHICLE |
| Description of the problem | The airbag system light, on our 2005 toyota sienna, flashes on and off consistently. I took our car to the local toyota dealer and spent approximately $100 to research the problem. I was told that there is an issue with the airbag system and the repair would be $ 1500. Most importantly, i was told that if the airbag symbol is on, the entire airbag system shuts down and does not work! How can a system so vital to safety not be covered in full by toyota? This vehicle has never been in any sort of accident. Obviously there is a design flaw. I feel my safety and that of my family is completely compromised. In an attempt to resolve this problem, i contacted the toyota complaint hotline (1-800-331-4331) and opened a case. The issue remains unresolved. After escalating, toyota offered to pay half, but i still feel that this is much too expensive for something that involves passenger safety and should not fail after only five years. Toyota is spending a great deal on advertising to stress the importance their company places on safety. I would expect, if their ads were accurate, that safety related issues would be addressed quickly before any potential harm. A quick google search will show many others with the same complaint about the passenger air bag malfunctioning. This should really be added to toyota's listing of recalls. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREEHOLD, NJ |
| VIN pattern | 5TDZA23C35SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |