| Issue ID | 776918 |
| Internal NHTSA # | 10319625 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 16/03/09 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna, it is not recalled. My toyota van would struggle to get moving especially going up a small incline i would have to push the gas pedal to the floor(the cars rpms would race) in order for it to move, it was like gasping for air. I brought it to toyota and they ran the tests and said nothing was wrong, in the end they claimed it was the floor mat preventing the gas peddle from operating properly. Not possible the floor mat was not out of place because of stains on the floor. The floor mat is heavy and does not slide around. Now i am frustrated so brought it to cottmans automotive and they ran the computer on it and said nothing came up on the computer as not working, if it keeps doing it bring it back. Well now i know whether it comes out or not this is a computer problem. It does not show up on the computer tests they run and you can not duplicate the problem on demand. With all the troubles occurring with toyota, they are trying to blame it all on floor mats, a computer problem would be much more costly to repair sometimes computers can take control. I find it very interesting my problem and now the problem with acceleration is all blamed on floor mats? My sienna is still having the same problem not able to accelerate and jerks when it does get going. This is our 4th toyota and we have never had any trouble. In all my years as l loyal toyota customer i find this very sad. Thank you |
| Vehicle Mileage at Failure | 72120 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOODBRIDGE, VA |
| VIN pattern | 5TDZA22CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |