| Issue ID | 863334 |
| Internal NHTSA # | 10406680 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/08/10 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We had used the automatic overhead button to open the rear driver's sliding door. After our children got in the car, we tried to use the button again to close the door, however the door stopped midway because the cable came off it's track. We were not able to close the door while the cable was off the track, so we had to cut the cable and remove it in order to shut the door. We can only use the door manually now, however, it is extremely difficult to open and close, especially on the slightest incline. This is a safety issue for whoever is sitting in the rear seats, typically my children, for if there is an accident, it would be extremely difficult for them to get out. Apparently this has been an ongoing problem for years with the toyota sienna's and toyota will not fix the problem. |
| Vehicle Mileage at Failure | 78500 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | WARRINGTON, PA |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |