| Issue ID | 851995 |
| Internal NHTSA # | 10394919 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 21/03/11 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | What i asked toyota to do is repair my driver side door due to a known defect. Late model toyota sienna minivans have manufacturing defects that toyota is not willing to address. Toyota siennas are prone to door popping when opening and closing due to broken door welds. I am told after the fact there was a toyota technical service bulletin that was issued to the toyota dealership that was not brought to my attention. This bulletin extended out the repair of this defect by five years to 2009. When the problem surfaced on my sienna in february, 2011, i was told the toyota district management would not fix this defect because it was past the extended warranty period of 2009. Toyota management refuses to correct this known defect. My escalation has been documented in toyota reference number 1103311750 to the toyota |
| Vehicle Mileage at Failure | 60900 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | FAIRWAY, KS |
| VIN pattern | 5TDZA22CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |