| Issue ID | 849817 |
| Internal NHTSA # | 10393149 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 18/03/11 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On the automatic sliding door on the passenger side, there are two cables that assist with the motor mechanism. One of the cables is exposed to the outside and got corroded. This cable snapped and prevented the door from opening. The internal cable then slid off its track and fell between the sliding door and the body of the vehicle, further jamming the door and scratching the paint. The biggest concern is that in the event of an accident, this faulty mechanism can prevent the occupants from escaping the vehicle if there is a dangerous situation. The sliding door cable design and the backup mechanism is flawed and dangerous. |
| Vehicle Mileage at Failure | 100955 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | METHUEN, MA |
| VIN pattern | 5TDZA23C64SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |