| Issue ID | 1566615 |
| Internal NHTSA # | 11209305 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/06/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | After multiple lawsuits filed, toyota issued an extended dashboard warranty to replace it until may 31, 2017. Therefore, nhtsa was never involved with this case. Since it was not a recall, there are still many affected toyota vehicle owners who were either not notified properly or learned about it too late. The problem occurred about 6 or 7 years later once they start driving; however, it was much later for those who do not drive their cars frequently or keeps the car in the garage or indoor parking facility as it has to do with the length of time exposed to the direct sunlight. Not only is it a cosmetic and/or functional problem but also a driving hazard. As you can see from the uploaded picture, the shiny dashboard reflection is blocking the driver's view significantly when facing the sun direction. The problem exists in almost all toyota, lexus models produced between 2004 and 2011. I strongly urge that it should be a recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HASTINGS-ON-HUDSON, NY |
| VIN pattern | 5TDBA23C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |