2004 Toyota SIENNA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2004 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2004 unknown or other and complaints other owners have filed.
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2004 Toyota SIENNA Unknown Or Other Problems, Complaints and Defects

 Issue ID1216615
 Internal NHTSA #10761492
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelSIENNA
 Model Year2004
 File date13/08/13
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemSince 2010, the dashboard of our 2004 sienna has been experiencing cracks and splits due to an unknown quality issue. My concern is that in an event of a collision, these pieces will more easily come apart to become a fragmented projectiles and increase the probability of serious injury. Additionally, they may also impact the condition and operation of the passenger-side airbag. It is obvious this issue is the result of substandard quality in the dashboard material. The vehicle is parked in a garage almost all the time. When it's not in the garage, a custom made window screen is used that fits the window perfectly. Furthermore, the vehicle currently has about 42k original miles. I did some online research and found that many others were experiencing the same issue. I contacted toyota's usa headquarters (ca) on august 13, 2013 to request a repair (since the cost was >$1000). They told me i needed to take the car in at my expense to get it checked. If they were found to be at fault, they might help offset some of the cost; otherwise, i would have to pay for the inspection and any other repairs. We couldn't afford the repairs and didn't trust that toyota wouldn't force us to pay anyway. Approximately january 2015, we received a letter from toyota acknowledging the issue and stating that it would be addressed by the end of may 2015. I contacted them on june 1, 2015 and was told that the parts weren't available and to check back in a couple months. I contacted them again on september 4, and again was told that the parts weren't available and to contact them again in october. I contacted our local dealership and was told that i could save money by waiting for toyota to handle it, implying they could get the parts. This appears to be a safety issue that toyota is not addressing. I would like to have this issue fixed asap to ensure the safety of my family!
 Vehicle Mileage at Failure35574
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMURFREESBORO, TN
VIN pattern 5TDZA23C64SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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