| Issue ID | 1193938 |
| Internal NHTSA # | 10727002 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 18/05/11 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Noticed the left sliding door had 2 of 3 bolts missing. Went to local dealership when service personnel said it was a body shop issue and they would not be able to handle it. Therefore, no record of the incident in their system either. My mechanic was able to replace the 2 missing bolts and tighten them all, allowing the door to close without challenges until just the other day, the door was unable to fully close. (june 22, 2015). My mechanic & i discovered the door to be in worse shape than ever. The part which latches & keeps the door securely closed had completely broken off & in need of welding to be repaired. All 3 bolts had fallen out and were nowhere to be found. This obviously is very dangerous, especially when transporting precious cargo like children. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HONOLULU, HI |
| VIN pattern | 5TDZA23C14SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |