| Issue ID | 566946 |
| Internal NHTSA # | 10140955 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 25/08/05 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2004 toyota sienna awd xle in april of 2004 equipped with dunlop sp sport 4000 dsst run-flat tires. After only 8900 miles on the vehicle i discovered i had a flat tire. I was told by two tire dealers that all four tires need to be replaced due to tread wear. After doing some research, i discovered this is a common problem with this tire model on the 2004 toyota sienna awd xle. Toyota's response has been that the tires are warranted through the manufacturer and that i need to contact the manufacturer. The local authorized dunlop dealer has offered to replace the tires at $60/ea plus $15 installation/ea. However, i don't feel safe driving on these tires after reading all the incidences of tire failure. Toyota is suggesting as an option that i convert to regular/conventional tires, which would also mean converting the vehicle to carry a spare and lose the space for the seventh passenger (the vehicle is currently not set up to carry a spare). I don't know yet how much this is going to cost me or if toyota will cover all or some of the cost. The national highway traffic safety administration should investigate and determine whether the dunlop sp sport 4000 dsst tires are safe or whether they should be recalled. *jb |
| Vehicle Mileage at Failure | 8900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLEASANT HILL, CA |
| VIN pattern | 5TDBA22CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/04/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA WALNUT CREEK |
| Dealer's telephone number | |
| Dealer's city | WALNUT CREEK |
| Dealer's state code | CA |
| Dealer's ZIP code |