| Issue ID | 563090 |
| Internal NHTSA # | 10138792 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/09/05 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | Complaint regarding factory installed bridgestone tires on the 2004 sienna minivan.*mr the consumer noticed the tires were starting to show wear after 7,000 miles. When the vehicle was taken in for an oil change, the tires were rotated which was suppose to solve the problem, however the tires continued to show more wear. The consumer took the vehicle in for a second time for an alignment and it still didn't resolve the premature tire wear. The consumers wife could barely keep the vehicle on the road, as it was hydroplaning. The vehicle was taken to the dealer and the consumer was told the front tires were no good and they needed to be replaced. The rear tires had excessive wear as well. The consumer was told the tires did not have a warranty since the tires were made to the manufacturers specifications and they were not the normal tires that bridgestone sold from its dealers.*jb |
| Vehicle Mileage at Failure | 7166 |
| Number of Occurences | 2 |
| Source of the issue | CONSUMER LETTER |
| City and State | ATLANTA, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/05/04 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |