| Issue ID | 536117 |
| Internal NHTSA # | 10116265 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 02/04/05 |
| Component | TIRES:TREAD/BELT |
| Product type code | VEHICLE |
| Description of the problem | All 4 tires (dunlop run flat) on my 2004 toyota sienna awd xle limited have (according to the dealer, miller toyota of manassas) become worn on the outsides edges of the tires indicating (according to the dealer) that i have been riding around with under inflated tires and it is my fault. I informed him that the low pressure warning light never came on and that i don't think he was right. I have asked him to erplace the tires under the warranty for faulty equipment and he said that i needed to talk to the tire manufacturer. I told him no and that he needs to take it up with the regional toyota sales rep. I am in the process of doing this now. The dealer (in typical low fashion) pressured me into buying the replacements myself and not attempt any warranty claim. I declined as the 4 tires would cost me $1350 (!!!!!) to replace. That is absolutely unbelievable for minivan tires. My complaint is that this tire wear is not a unique situation as i have read many other incidents of premature tire wear for these run flat tires and that toyota needs to take responsiblity for these problems and replace the tires with something better suited to this minivan.*ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRISTOW, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |