2004 Toyota SIENNA Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2004 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2004 suspension and complaints other owners have filed.
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2004 Toyota SIENNA Suspension Problems, Complaints and Defects

 Issue ID1218835
 Internal NHTSA #10763148
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelSIENNA
 Model Year2004
 File date20/01/12
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problem2004 sienna le: failure of driver side front suspension spring in january 2012, passenger side in january 2013. Each spring cracked causing vehicle to drop while in motion. Metal in cracked areas appeared porous possibly suggesting flaws in metal during manufacture. 2013 failure included crack near middle of spring, with a sharp broken piece sticking out close to tire. Thankfully occurred while parking/at low speed; failure at high speed may have resulted in puncture of tire/loss of vehicle control. 2012 failure included crack near top. Photographs of the 2012 spring are available upon request. Vehicle is in good condition, with only ~65,000 mi at time of first incident. Driven on paved roads, light loads. Body rust free with minimal surface corrosion of unpainted/undercarriage items. Contacted toyota in 2012, filed case. Was informed similar issues had not been reported, failure was not covered. Noting extreme hazard posed by broken spring puncturing tire, encouraged further evaluation. Obtained/replaced at my cost spring from local toyota dealer, had aligned. Contacted toyota in 2013 regarding second failure. Noted was second occurrence/extreme hazard posed by puncturing tire, encouraged further evaluation. Obtained replacement/had aligned at my cost. Recently contacted toyota; no new information available. Broken springs can result in loss of vehicle control as can tire puncture. Failures i experienced occurred at low speeds; if at higher speeds, results may have been catastrophic. Noting light use and excellent condition of vehicle as well as appearance of the broken springs, toyota parts staff and outside mechanics indicated that manufacturing issues may be cause of failures. Replacement springs included different color coding; parts staff indicated this may correspond to more recent production, suggested that new parts may be of better quality.
 Vehicle Mileage at Failure65000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateDES PLAINES, IL
VIN pattern 5TDZA23C14SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed5
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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