| Issue ID | 875457 |
| Internal NHTSA # | 10419307 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/05/11 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Both sliding door motor cables have broken on my 2004 toyota sienna. One door was stuck in an open position, and the other one could only be opened six inches. I have now paid toyota dealerships over $4,000 to fix the motor cables for both doors. With one stuck open, i couldn't transport my children. I live over 30 minutes to the nearest mechanic, so it was very fun driving the car to a dealership. I think that it is a safety issue especially if the doors stick open. The dealership stated that they have never seen this before, but i am now seeing several complaints about this, and that toyota has a tsb on this problem. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOVETTSVILLE, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |