| Issue ID | 818839 |
| Internal NHTSA # | 10357490 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/09/10 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota sienna's automatic sliding door mechanism jammed preventing door closure. The door could not be closed automatically or manually. Circumstances forced passengers, including 4 small children, to travel several highway miles with that door open. In april 2004 toyota modified that door mechanism for new product and issued technical service bulletin el004-04 "power sliding door inoperative" to correct existing product. Sienna's early 2004 sliding door is a defective product. The sienna product is a minivan marketed to families and children. As such it is designed to be a closed vehicle. The defective door should be considered a child restraint failure because closed doors are, in fact, the primary protective restraint in a family vehicle. Corrective action we elected is to cut the automatic door's tractor cable. That frees the door to close and permanently disengages the defective door mechanism. |
| Vehicle Mileage at Failure | 82475 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, MD |
| VIN pattern | 5TDZA23C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |