| Issue ID | 739754 |
| Internal NHTSA # | 10284586 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/02/09 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The power doors of our 2004 sienna froze each winter since purchase and would not operate until vehicle warmed - 2 children had to climb in and out through front doors. This winter, probably february one cable snapped on passenger side, other cable frayed and refused to operate - dealer estimated approximately $600 per door for repairs. My husband told him we would wait until the recall was issued as this was a safety concern. My husband disconnected the doors so they would operate manually - which in not something the toyota design allowed for. Since my husband disconnected the door, we have experienced some other electrical problems, not certain if they are related. Also have had problems maintain air pressure in tires although not all wheel drive model. Dealer was supposed to contact us to schedule additional recall work on the vehicle, but has not done so, i believe because we continue to refuse optional maintenance work and the associated expense. I work extremely close to home for the last 4 years and our vehicle had approximately 48,000 when the doors broke. I now have approximately 52,000 miles. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |