| Issue ID | 729296 |
| Internal NHTSA # | 10275368 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/06/09 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The passenger side power sliding door on my 2004 toyota sienna has failed -- we have just under 45k miles on the vehicle. We pressed the button to close the door and, as it was closing, heard a grinding noise. Upon further inspection, the cable was broken. Fortunately we were able to get the door closed, but now the door is unable to open more than 12 inches or so. I took the vehicle in for service and found that parts/labor is $1800+. Some quick research on the web points to this being a fairly common problem with the vehicle. This is clearly a manufacturing defect as the cable simply frays and fails over time. For someone with a newborn and two other children, loss of access to this door is a problem. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NISKAYUNA, NY |
| VIN pattern | 5TDZA23C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |