| Issue ID | 712812 |
| Internal NHTSA # | 10258919 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 28/08/08 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Originally, rear gate problems began with my gate dropping closed without warning. Similar to other complaints noted on mycarstats. Com the struts were no longer functioning safely or properly. I filed a complaint at that time and was contacted for more information. Meanwhile, this issue continued and we used the rear gate function only when there were two adults present, with one to hold the gate up during use. Starting last august, in addition to the previously noted rear gate strut issue, when the rear gate is opened, and reaches the top, to the fully opened position, it then immediately begins closing down forcefully. If anyone or anything is in the way of the gate it continues to close down crushing whatever or whomever is in the way. We will no longer use the rear gate until it is repaired and works properly. |
| Vehicle Mileage at Failure | 57500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANO, TX |
| VIN pattern | 5TDZA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |