| Issue ID | 708947 |
| Internal NHTSA # | 10255585 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/01/09 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The powered rear liftgate struts were replaced as part of the nhtsa recall campaign on 12/18/2008. The new struts no longer lift the tailgate to its previous height. The tailgate now opens about 2" to 3" lower than the maximum extension. The tailgate must be manually pushed to its full extension. At its lower height, it is easy to get bumped in the head as you assume the door will open fully. The dealer states that the tailgate cannot be adjusted for greater travel to open all the way. |
| Vehicle Mileage at Failure | 49995 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW BRIGHTON, MN |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |