| Issue ID | 708200 |
| Internal NHTSA # | 10255008 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 11/01/09 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The automatic sliding door (passenger side) on my 2004 sienna suddenly became inoperable and unable to be closed. It had a history of freezing closed - not sure if this is related. It appears the cable broke and dangled outside of the car. A plastic mechanism popped out of the door and blocked the door from being closed. This is a safety issue!!!!!! How can you drive a car with the side passenger door stuck wide open and children inside???? The car apparently had a tsb dated april 19,2004 on it that addresses this issue. I was unaware of it. My car is now past the warranty period and it will cost $1800 to repair. This is clearly not normal wear and tear. It is a known problem that toyota must take responsibility for. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LARCHMONT, NY |
| VIN pattern | 5TDBA23C64SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |