| Issue ID | 651308 |
| Internal NHTSA # | 10208565 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/05/06 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Headlight, hid, passenger side. Lens filled with water (condensation?) and would not dry. Water would actually stream down the inside of the lens. Soon my hid bulb stopped working. Dealer wanted $350. 00 for a new bulb. I told the dealer i had switched the driver and passenger bulbs and they both worked on the driver side and neither worked on passenger side. Dealer then quoted $1,000 for new headlight assembly. Dealer told me the water in the passenger side lens was normal but had no explanation for why the driver side was dry. I did an internet search and also checked siennaclub. Org and found very many complaints about wet passenger side lenses and passenger side failed hid bulbs. By the way, i bought a new sylvania hid bulb, new in the box on e-bay for $45. 00 (dealer wanted $350. 00 for the bulb!) toyota care denied my request for no-charge replacement of the passenger side headlight lens assembly. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | INGLEWOOD, CA |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 03/05/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MILLER TOYOTA |
| Dealer's telephone number | |
| Dealer's city | CULVER CITY |
| Dealer's state code | CA |
| Dealer's ZIP code |