| Issue ID | 1091385 |
| Internal NHTSA # | 10616238 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/10/13 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Complained about numerous dashboard cracks to dealer. Dealer said nothing they could do but replace at my expense. Dealer rep gave me the toyota hq number to call to file a complaint. Called toyota hq on 03/14/2014 at 3:15 pm est. Expressed dissatisfaction with quality and potential safety factors. Said nothing they could do because it was not in warranty and gave me this case# 1403141508. Cracks continue and no melting has occurred at this point. This car has been housed in a garage when not in use. If parked outside for an extended period of time, a sun shield is used to cover the dash. Toyota hq was totally unresponsive to their quality issue and potential safety problem. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOCA RATON, FL |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |